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Holly Takes The Lead
Holly Takes The Lead
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Pet services

KEEPING PETS HAPPY & HEALTHY!

KEEPING PETS HAPPY & HEALTHY!KEEPING PETS HAPPY & HEALTHY!KEEPING PETS HAPPY & HEALTHY!

Pet services

KEEPING PETS HAPPY & HEALTHY!

KEEPING PETS HAPPY & HEALTHY!KEEPING PETS HAPPY & HEALTHY!KEEPING PETS HAPPY & HEALTHY!

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Pet First Aid trained

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Winter!

Here is where you will find all important info you need to know about this season! 


Coats will be needed during these cold wet months, please leave one out ready for us! 

We are coming into the icy season, walks will continue as best we can but please bare in mind, the weather and road conditions may delay or stop travel! 

About holly takes the lead

Hello!

Hello! My name is Holly, I am 29 years old!  I am the owner of Holly Takes the Lead, I started the business in 2022 because I wanted to be dedicated to spending every day helping owners and animals to remain relaxed, happy and healthy! Since starting this on my own, we now have a team of 3! 


Holly - Business Owner/Pet Services 

Em - Pet Services.

Lou - Pet Sitter 


We all adore animals and every day since starting this venture has been an absolute dream, thank you for visiting our site! 


FULLY INSURED 

DBS CHECKED 

DOG WALKING AND PET SITTING DIPLOMA 

CANINE COMMUNICATION DIPLOMA 

PET FIRST AID TRAINED 



Home visits & drops ins

A perfect service for cat sitting, puppy or kitten drop ins or just a quick visit to play, feed and let dogs out for their business while you are away or at work!

Dog walking

When you live a busy life, it is hard to consistently provide the attention and care that your pets can demand.  I am here to take the strain away. I can come while you are at work or away for the day to walk your dog for you!

Pet taxi

Don't drive? 

Don't have the ability to go to the vets or groomers with your pets?

Let me take the stress away by offering a pet taxi service for you. Pick up and drop off from your door stress free. Pet taxi is priced upon request.

Transportation

If dogs are transported whether it be for solo walking or a group walk this is the vehicle I use!

Peugeot Expert ex RSPCA van - fully fitted with 5 expertly crafted safety cages

Fan systems are built into the van allowing ventilation in the summer months 

Back of the van automatically locks meaning that even if I am not in the van, the back doors are not able to be opened 

Price lists

Walking price list

Solo 30 mins/60 Mins

£10/£15

Socialisation session

£17

Per additional household dog

£5

Sit price list

OVER NIGHT STAY

8pm-8am (pricing doesn't include a pop in visit or walk during the day)

Weekday - £60

Weekend - £80 


Additional 30 min pop in visit or walk 

Weekend/Weekday - £10 

EVENING 4 HOUR SIT

Hours to suit 


2 Hours - £20

3 Hours - £30 

4 Hours - £40 

Please note prices may change for weekend days 



Additional walk 

30 mins - £10 

60 mins - £15 

Home Visit price list

15 MINS

£7

30 MINS

£10

60 MINS

£15
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Reviews

    Frequently Asked Questions

    Please reach us at hollytakesthelead@gmail.com if you cannot find an answer to your question.

    Cats/Kittens 

    Dogs/Puppies

    Rabbits 

    Guinea Pigs 

    Walking - 

    Pulham Market 

    Pulham St. Mary 

    Harleston 

    Dickleburgh 

    Rushall 

    Long Stratton 

    Surrounding areas are considered 


    Pet Sitting - 

    Pulham Market 

    Pulham St. Mary 

    Harleston 

    Dickleburgh 

    Rushall 

    Long Stratton 

    Diss 

    Yaxley 

    Burston 

    Surrounding areas are considered 

    No.

    However, if home boarding is what you are looking for, I work very closely with a home boarder in Pulham St. Mary called Cranfod Dog Care. Michelle is absolutely fantastic and a natural with the dogs. Its a home from home for your pets! 

    Cranford Dog Care - 07798758740 - cranforddogcare@gmail.com

    We do offer pet sitting.

    Terms and Conditions


    WALKS - 


    • Payments are to be made monthly for routine walks via bank transfer unless agreed otherwise. Holly takes the lead will issue an invoice at the end of the month with a payment deadline of 48 hours. 
    • Please note that if there is a failure to pay during the 48 window, there will be a £5 per day late fee added to that months invoice. Should this not be paid or argued, you will be removed from our books with immediate effect.
    • No walks, home visits or sits will take place unless a meet and greet has been carried out and documents have been signed. 
    • Please make sure you have read the Veterinary release form thoroughly. This form is for emergency purposes only. If the situation is not deemed an Emergency by the pet care provider and the animal is not showing any signs of distress or pain, Holly will ring the owners to make them aware. This would then be up to the owner to make a decision on how to proceed. Holly takes the Lead will only make vet trips in Emergency situations. 
    • Holly Takes the Lead takes no responsibility for the loss of an animal if there is a pet flap installed in the property that can be used as an entry/exit. However every effort will be made to locate the pet and the owners will be contacted. 
    • Should the pet care provider not be able to access the property for any reason, a call will be made to the owners of the pet/property to try and resolve this, if none are reachable the emergency contact will be used. If all are unavailable, the pet care provider reserves the right to leave the property and will not be liable for any implications this may have on the pet inside the property. 
    • Holly takes the Lead will take no liability for any aggressive actions the dog may show towards another dog or human when out on a walk if a history of aggression was not made clear to the pet care provider at the time of the meet and greet taking place or at any other point. 
    • Should a lead, collar or harness not be available at the time of the walk, Holly takes the Lead has the right to not walk the dog. A home visit, play in the garden will be conducted instead. 
    • It is the clients responsibility to make sure their garden is secure and escape proof. Holly takes the Lead is not liable for any pets that should leave the premises due to it not being secure. 
    • Unfortunately I do not take on intact males. The only exception would be if a dog was soon to be neutered. In this case solos walks only would be offered whilst intact. 
    • School Holidays - If you come our books as a term time only client, during school holidays we require a minimum of 2 walks/payments per week unless you only have 1 walk per week. In that case, 1 walk/payment per week will be required. 
    • These terms and conditions are deemed agreed upon a meet and greet taking place



    SITS - 


    • If a sit is to be cut short or an emergency contact is needed to step in for any reason outside of the care providers control no refund for the sit will be given.
    • The emergency contact on the forms, in the event that the pet care provider cannot conduct the duration of the sit due to reasons outside of their control, the emergency contact will be expected to step in and conduct the remainder of the stay. An emergency contact will be used when the care provider deems it appropriate for them to step in. 
    • Holly Takes the Lead takes no responsibility for the loss of an animal if there is a pet flap installed in the property that can be used as an entry/exit. 
    • Please make sure you have read the Veterinary release form thoroughly. This form is for emergency purposes only. If the situation is not an Emergency and the animal is not showing any signs of distress or pain, Holly will ring the owners to make them aware. This would then be up to the owner to make a decision on how to proceed. Holly takes the Lead will only make vet trips in Emergency situations. Holly takes the Lead will not be liable for any costs that may be incurred if a vets trip is needed. 
    • All surveillance cameras need to be made aware to the pet care provider and all cameras placed in sleeping and washing areas are to be disabled at the time of the sit. Holly Takes the Lead reserves the right to turn such cameras off if they have not been turned off prior.  
    • Holly takes the Lead will take no liability for any aggressive actions the dog may show towards another dog or human when out on a walk if a history of aggression was not made clear to the pet care provider at the time of the meet and greet taking place or at any other point. 
    • All planned visitors to the property at the time of the sit are to be made aware to the pet care provider. 
    • The owner of the property/pets is expected to provide a number for someone trusted to call out to any household emergencies. Such as a leak, gas issue, electrical issue etc. Holly takes the Lead is insured with public liability, however takes no liability for any damages/costs to the property if an emergency such as a leak should happen at the time of the sit taking place. 
    • Holly takes the Lead is not liable for any costs that may be incurred if more pet supplies are needed. Please make sure that all food, treats, cat litter etc is in enough supply for the duration of the sit. 
    • Non-refundable deposits are taken after a meet and greet for 50% of the overall sit invoice. These are to be paid within 48 hours of the meet taking place. This is to secure your dates in our diary. The remainder of the invoice will be sent after the sit has taken place and again have a 48 hour payment window. Should this payment window be surpassed with no payment, there will be a £5 per day late payment fees added to the invoice.
    • It is the clients responsibility to make sure their garden is secure and escape proof. Holly takes the Lead is not liable for any pets that should leave the premises due to it not being secure. 
    • Holly takes the Lead is not liable for any dead, wilted or unhealthy plants. Instructions will be followed to the best of the pet care providers ability. However if these efforts are not favourable to the client, this is not the pet care provider's responsibility. 
    • Holly takes the Lead takes no liability for any damages to the home by the pet/s.
    • Occasionally Holly takes the Lead will have someone trusted implicitly to accompany them on sits. This can but doesn't only include overnight stays. Holly takes the Lead will be happy to provide any information about said trusted person to the client. 
    • Routines are to be upheld as best as possible during the sit, however in some cases routines may differ. 
    • If a sit is due to take place on a weekday, normal walks will continue to be carried out so unless agreed otherwise, all sit dogs must be able to be left for up to 4 hours a time.


    CANCELLATIONS - 


    • Walks are to be cancelled with as much notice as possible, if the cancellation is later than 48 hours prior to the walk or the cancellation is due to an owner fault, payment for the booked slot/s will still need to be made to Holly takes the Lead. 
    • Should Holly takes the Lead need to cancel a walk, payment will not be expected and as much notice as possible will be given to the owner.
    • If a sit is to be cut short or an emergency contact is needed to step in for any reason outside of the care providers control no refund for the sit will be given. 
    • Sits are to be cancelled with as much notice as possible. 50% Non-refunable deposit that is taken at the time of a meet and greet will NOT be refunded.
    • Any delays to the holiday for example, traffic, delayed flight etc. The extra time added onto the sit will be invoiced to the client. 

     


    HOT WEATHER POLICY -  


    • Holly takes the Lead has a cut off temperature for walks, field visit and car journeys. This cut off is 23 degrees. Once the weather gets to 23 degrees, walks will be changed to home visits. 
    • Times, lengths and service type may change during hot weather even down to the minute. Therefore all payments are to be held until the end of the week when i advise what work has been conducted that week. 



    Contact Us

    Contact Us

    Request a Meet and Greet

    Meet and greets take place for every new client. No walks or visits will take place until this has been conducted. This is a free of charge 30 min consultation for me to get to know you and your pets and vice versa. In this meet and greet we can also discuss the service that you are wishing to proceed with. Please get in touch to book this today!

    Holly Takes The Lead

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    Holly takes the lead est. 2022

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